Asker fees are the fees you charge on askers’ purchases. If an offeror agrees to render a service for 100$, and you charge a 10% asker fee, the asker pays 110$ and your cut is 10$. This can of course be set at 0%.
These are the fees you charge offerors on their sales. If an offeror makes a sale of for 100$, and you charge a 10% offeror fee, the offeror receives 90$ and your cut is 10$. This too can be set at 0%.
Individual rates allow you to set user specific fees both as askers and offerors. This allows you to charge different fess to different users.
Booking Flows & Rules
Second allows you to customize your booking flow as required. You can set validation rules, allow instant booking and define delays after which requests expire.
Accepting & Refusing Requests
Offerors have a limited time to accept or refuse requests. If an offeror accepts a request, contact details are displayed, the calendar is updated and the ability to cancel the booking is displayed.
Minimum times are set between when a booking request is made and when the service is meant to start, and between when a request can be accepted and when the service must be provided.
Cancellation & Refund Policies
Second automatically offers a choice between two cancellation policies to offerors: strict and relaxed. As an administrator you then define the cutoff dates (dates at which penalties apply) and the refund percentages that are offered. Offerors then select whether they’re relaxed or strict.
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