ENGAGE YOUR CUSTOMERS BY OFFERING SUPPORTING IT SERVICES

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IT Services marketplace for SaaS solution providers

Connect Systems Integrators with customers on your IT services marketplace. Launching a systems integrator (IT services) marketplace helps SaaS companies offer integration services that do not impede on their ability to scale infinitely. On the contrary, these platforms help efficiently onboard a new customer segment that may have been insufficiently catered to. And to top it off, IT services marketplaces generate new revenues streams while consolidating existing partner networks. SaaS solutions are often plug and play capable. This means that a customer can start using the solution immediately if he has the expertise and operational capacity to do so. Customers that start using a SaaS solution by themselves are the DIY (do it yourself) segment of your users. There is however another customer segment that is often insufficiently addressed: the DIFME customers (do it for me). Catering to DIFME customers is sometimes a necessity (if the SaaS solution requires a high level of expertise), or can simply constitute one of the segments of your addressable market. Whichever the case, it is the ethos of systems integrators to help customers adopt and deploy your solution. Behind every great SaaS solution there is a great network of systems integrators. By launching an IT services marketplace you can rapidly address the DIFME segment of your market, while consolidating and growing your partner network.