Home Improvement & Hardware Retail

Summary

  1. Sell the hole, not the drill.
  2. Deepen your customer engagement

1

Sell the hole, not the drill.

Put trust at the forefront of your customer experience by operating your own Pros Referral Platform. Match your consumer’s projects with your local Pros who possess the necessary skills and expertise and provide an end-to-end customer experience.

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    Own the entire customer journey

    Multiply touchpoints opportunities to increase your customer share-of-life.

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    Be your customer’s one-stop-shop

    Remove buying friction by extending your product offering with value-added services.

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    Grow your core revenues with Pros

    Reinforce your Pros loyalty by sourcing and sending jobs referrals to your community.

2

Deepen your customer engagement

Become more embedded in your customers’ daily lives. Get closer to your customer, offering holistic solutions and providing value-added services before, during and after your product sales.

A person working at a desk with a laptop, papers, and a pair of glasses.
Increase Revenue

Foster a mutually beneficial relationship with your own Pros Referral Platform that accelerates your core business revenues. 

Be a one-stop shop, control the overall customer journey from ideation to financing to delivery, and impact project conversion rate and delivery velocity.

Reduce costs

Automate the management of service demands with a self-service platform and reduce operational costs. 

Leverage the power of digital to scale through your Pros network, not payroll.

Increase customer satisfaction

Make services accessible online and remove friction from your customers’ journey. Save your customers time and headaches by offering an end-to-end experience.

Get customer intends

Onboard earlier in your customers’ project to collect insightful data and predict buying trends.

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TESTIMONIALS

  • Qianying Liu

    scnd has been an indefectible partner in showing us the way to commercial and operational success through each stage of the development of our Engineering Services Marketplace.

    Qianying Liu

    Team Leader at Siemens Energy

  • Lionel Cardoza

    I rate scnd 10/10. I appreciate that they recommend native solutions to limit the developments

    Lionel Cardoza

    Senior Product Manager at Tide

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READY TO SEE YOUR MARKETPLACE LIVE

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