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Why should you build a service marketplace in Aerospace & Defense?

In the Aerospace and Defense sector, where every scnd of downtime counts, the imperative for digital transformation is paramount. The industry, encompassing specific and time sensitive operations, from aircraft maintenance to deployment and repair of advanced defense systems, is undergoing rapid change. By integrating cohesive practices and leveraging in depth data analytics, your platform not only tackles the unique complexities of your clients requirements, but also ensures that businesses remain agile and resilient in a landscape marked by constant innovation, stringent regulatory requirements, and resource scarcity. As a major player in this field, your goal is to broaden your operational scope and expertise by developing robust partner networks that facilitate service provision without significantly adding to your payroll.

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    Expand your footprint

    Address a broader range of business needs and new territories without increasing your payroll weight or acquiring businesses. Instead, onboard and federate your partner network on your own digital platform.

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    Provide a frictionless experience

    Simplify the access of services enabling your customers to browse a service or post a project as an RFP. Match the most relevant providers with customers requests leveraging the 3 key search levers : service location, expertise and availability.

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    Control service quality and compliance

    Maintain strict control over service quality throughout delivery. This centralized approach ensures that all third-party services, from maintenance to system implementations, consistently meet the sector’s high standards and requirements.

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    Scale as you grow

    Build your platform on a scalable technology to avoid large initial costs and a multi-year deployment timeline. Adapt to market feedback without significant additional development investments.

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    Data-Driven Decision Making

    With integrated analytics tools, the marketplace can offer valuable insights into service performance and quality, customer needs, and market trends. This data aids in making informed decisions and strategic planning.

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How a Service Marketplace Works in Aerospace and Defense?

In the aerospace and defense industry, a service marketplace operates as a comprehensive digital platform that liaises customers with an array of highly specialized and certified third-party or OEM service providers. This platform ought to enable institutional customers to efficiently explore and engage with various offerings, from equipment maintenance to security consultations. It provides a centralized hub for managing service contracts, scheduling maintenance, and accessing technical support.

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Operator experience

Such a digital platform does more than drive sales; it acts as a catalyst for business growth. By broadening your organization’s reach and fostering a scalable, network-centric business approach, it keeps pace with evolving market dynamics and tech advancements.

Buyer experience

Provide a fully integrated and streamlined service booking journey on the platform. Offering access to a rigorously selected pool of service providers ensures that every service delivery adheres to the highest industry standards and stringent regulation, thereby boosting client trust and satisfaction.

Provider experience

Service providers in the marketplace gain access to wider business prospects. Their ability to join the platform, promote their standard services, and engage with pertinent RFPs transforms the marketplace into a critical resource for enhancing their business exposure and market footprint.

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TESTIMONIALS

  • Qianying Liu

    scnd has been an indefectible partner in showing us the way to commercial and operational success through each stage of the development of our Engineering Services Marketplace.

    Qianying Liu

    Team Leader at Siemens Energy

  • Lionel Cardoza

    I rate scnd 10/10. I appreciate that they recommend native solutions to limit the developments

    Lionel Cardoza

    Senior Product Manager at Tide

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