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« You owe us $50.000 for late return filing »
This is the message no SMB CEO likes to receive, and this is why he might leave your bank. According to McKinsey, nearly 50% of SMB customers are considering switching banks for one that offers more than just traditional financial services. The local SMB CEO now expects you to be his one-stop shop for Value-Added Services that can help him with his daily business, e.g., Tax Advisory, Accounting, Consulting, and so forth. To do so, leverage your partners’ expertise and grant the CEO access to their services through a digital platform.
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Propose Value-Added Services
Connect your customers with your partners in a frictionless digital experience
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Know your customers better
Gain insight into your customer’s soundness and calibrate your product offering
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Capitalize on new business models
Capture revenue streams from commissions and subscriptions on your platform
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How does it work?
Your service platform will serve as a collaborative nexus where banks leverage partner expertise to offer SMBs a curated selection of complementary financial and non-financial services.
As the platform operator, you benefit from an integrated system enhancing service coordination, customer and partner interaction, as well as data-driven strategies.
Your SMB customers can access a contextualized service catalogue, and book the desired service in a frictionless fashion.
Your partners benefit from new growth opportunities, higher visibility, and better, more qualified leads.
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