SELL YOUR SERVICES ONLINE WITH scnd
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Service catalogue digitalization
The time has come for companies to sell their services online. Just 25 years ago began the deep transformation of retail with the advent of ecommerce. It saw the emergence of pure players that quickly became the new champions of retail, as traditional companies struggled to shift from a brick & mortar model to a digital one. Interestingly enough this principally concerned the sale of goods, and not services. Companies around the world are using scnd to digitalize their service catalogues, thereby making their service offerings available online for customers to book.
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The richest feature-set to digitalize your service catalogue
- Build a digital catalogue of your services
- Manage service specific catchment areas
- Create and update operating hours and availabilities
- Link service offerings to in-house teams and partner companies
- Create or synchronize service specific pricing rules
- Allow third-parties to add new services to your catalogue
- Build service teams online, each with their own roles and responsibilities
- Provide bespoke dashboards to operators, support teams, vendors and service providers
- Manage your platform seamlessly within your IT, or as a standalone solution
- Enable customer support teams to review all transactions and messages on your platform
- Supervise bookings, transactions, messaging and user reputation easily
- Follow customer satisfaction in real time through centralized KPIs
- Offer real-time discovery of your services, all bookable online
- Manage payments elegantly as services are confirmed and rendered
- Provide real-time availabilities of services over time and location
- Offer off the shelf services, quote requests and RFPs as preferred
- Enable cancellations and refunds accordingly (full and partial)
- Activate cross-selling of services
- Offer an intuitive frontend enabling service discovery and purchasing
- Centralize your entire service catalogue on a single platform
- Safely and effectively accept online payments, in-line with current payment workflows
- Generate new opportunities through world class SEO
- Offer the convenience of booking services online, from anywhere and anytime
- Enable 3rd party vendor onboarding
- Automated vendor identity checks
- Vendor validation workflows
- Vendor quality monitoring
- Manage commission policies at multiple levels
- Automated vendor payment at job completion & validation
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TESTIMONIALS
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scnd has been an indefectible partner in showing us the way to commercial and operational success through each stage of the development of our Engineering Services Marketplace.
Qianying Liu
Team Leader at Siemens Energy
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I rate scnd 10/10. I appreciate that they recommend native solutions to limit the developments
Lionel Cardoza
Senior Product Manager at Tide
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Are you ready to create your service marketplace with us and save time and resources.
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