B2C Marketplaces
E-commerce has become staggeringly big. Service e-commerce will be even bigger.
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Build a service marketplace and connect your vendors and customers to scale infinitely.
The Second marketplace solution empowers operators to supervise, animate and encourage positive interactions between providers and customers.
Operations are streamlined in an environment where automation is king; invoicing, payment settlements, customer satisfaction reviews, vendor identity verifications and much more are all orchestrated seamlessly in the unified dashboard of our marketplace solution.
Create teams on the fly and give them access only to the tools they actually need.
Supervise customer-to-vendor communications
and participate whenever necessary.
Gain insights specific to services and receive alerts at each milestone you cross.
Customize your marketplace on the fly as opportunities and new needs arise.
Manage inflows and outflows of funds securely and easily worldwide.
Service providers are clamoring for new channels through which to sell their services, yet service e-commerce is neither easily accessible nor do providers know how to market themselves appropriately.
DISCOVER THE FEATURESRank the best vendors when displaying search results or when suggesting vendors in RFPs.
Get customers talking to vendors through a complete messaging suite.
Your marketplace becomes the place to shine for vendors that don’t have their own websites.
Companies can manage teams and dispatch responsibilities accordingly.
Adapt to all vendor profiles, including SMEs less familiar with selling their services online.
Who hasn’t growled because they couldn’t reach, or find, a service provider for a job at home or in the office? Sifting through directories or asking friends and colleagues for recommendations isn’t always the most efficient way to find and book a service provider. Help companies and individuals find and book the right service, in the right place, and at the right time online, with the Second marketplace solution.
DISCOVER THE FEATURESIncrease conversions and customer satisfaction
with an intuitive booking engine.
Ensure that services booked by customers are indeed available at the time they selected.
Enable quote request to get personalized services on demand.
Payments are swift and funds are escrowed until
successful service completion.
No time to find the perfect provider? Just publish a RFP and watch the offers stream in!
service e-commerce revenues globally in 2021
of B2B service buyers prefer digital self-service
growth in the sale of services online
E-commerce has become staggeringly big. Service e-commerce will be even bigger.
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The advent of B2B e commerce is here, and it’s not looking anything like retail.
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Sharing & circular economy marketplaces are building peer to peer communities and networks.
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Better, faster, safer and now decentralized: how can procurement continue being the over-achiever?
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The time has come for companies to sell their services online.
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Launch a new service offering and fuel growth with the “as-a-Service” model.
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Transform your business networks into a full-blown marketplace.
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Marketplaces specifically connects sellers and buyers, either it is to meet a good need or a service one. Although defining a service can become a challenge, we came up with several definitions and a deep dive into the differences between a marketplace selling goods and a marketplace offering services.
The road to success of a winning marketplace is to go with the right business model. Identifying how to pick the right model to generate revenues can be tricky because of all the possibilities in the market. Find out the business model that fits your growth strategy and have a look into some successful marketplaces’ examples.