The marketplace solution to sell services online

Build a service marketplace and connect your vendors and customers to scale infinitely.

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Accor Logo grey
Allianz logo grey
EDF logo grey
Intersport logo grey
GS1 logo grey
Siemens Energy small grey logo
Saint Gobain logo grey
Suez logo grey
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manage payments on a marketplace
user safety on a marketplace
identity verification marketplace
marketplace features dashboard
marketplace features for vendors
vendor buyer messaging on a marketplace
Built from the ground up to enable the sale of services

Second is a complete marketplace solution to sell services online

marketplace operator
For Operators
marketplace vendor
For Vendors
marketplace customer
For Customers
Second for marketplace operators

Managing and supervising a marketplace has never been easier

The Second marketplace solution empowers operators to supervise, animate and encourage positive interactions between providers and customers.
Operations are streamlined in an environment where automation is king; invoicing, payment settlements, customer satisfaction reviews, vendor identity verifications and much more are all orchestrated seamlessly in the unified dashboard of our marketplace solution.

DISCOVER THE FEATURES
marketplace operator
vendor and buyer team management
Team Management

Create teams on the fly and give them access only to the tools they actually need.

user to user messaging
Inbuilt communications

Supervise customer-to-vendor communications
and participate whenever necessary.

KPIs and alerts for vendors and customers
KPIs & alerting

Gain insights specific to services and receive alerts at each milestone you cross.

configurable marketplace solution
Total configuration

Customize your marketplace on the fly as opportunities and new needs arise.

supervise transactions on a marketplace
Transactions supervision

Manage inflows and outflows of funds securely and easily worldwide.

Second for service providers

Help service providers build awesome relations with customers

Service providers are clamoring for new channels through which to sell their services, yet service e-commerce is neither easily accessible nor do providers know how to market themselves appropriately.

DISCOVER THE FEATURES
features for service providers on a marketplace
ranking and matching of vendors with customers
Ranking & matching

Rank the best vendors when displaying search results or when suggesting vendors in RFPs.

customer to vendor messaging tools
Messaging

Get customers talking to vendors through a complete messaging suite.

vendor store on a marketplace
Vendor shop

Your marketplace becomes the place to shine for vendors that don’t have their own websites.

user management marketplace
Vendor teams

Companies can manage teams and dispatch responsibilities accordingly.

marketplace for small and medium sized businesses
SME friendly

Adapt to all vendor profiles, including SMEs less familiar with selling their services online.

Second for customers

Delight your customers with the ease at which they can book services online

Who hasn’t growled because they couldn’t reach, or find, a service provider for a job at home or in the office? Sifting through directories or asking friends and colleagues for recommendations isn’t always the most efficient way to find and book a service provider. Help companies and individuals find and book the right service, in the right place, and at the right time online, with the Second marketplace solution.

DISCOVER THE FEATURES
marketplace customers
service location marketplace
Booking engine

Increase conversions and customer satisfaction
with an intuitive booking engine.

verify booking availability
Up to date availabilities

Ensure that services booked by customers are indeed available at the time they selected.

quote requests transaction marketplace vendors
Quote requests

Enable quote request to get personalized services on demand.

payment safety escrows marketplace
Safe & easy payments

Payments are swift and funds are escrowed until
successful service completion.

vouchers and discounts marketplace
RFPs

No time to find the perfect provider? Just publish a RFP and watch the offers stream in!

Allianz logo
5 star rating

Team Second has been very flexible and unbelievably reactive to our changing needs and strict requirements. They are also a pleasure to work with. From the first days of the project, they became team members more than just an external service provider.

Andrew, New Model Design & Innovation Manager
PagineGialle Casa Marketplace
5 star rating

We appreciate the work done together: good results, good application of agile methodology, good prioritization from both sides.

Laura Scalvi, Product Owner at Italiaonline
Tide logo small
5 star rating

I rate Second 10/10. I appreciate that they recommend native solutions to limit the developments.

Lionel Cardoza, Senior Product Manager at Tide
5 star rating

It’s been a pleasure working with Second. It’s a wonderful team! Everybody’s delightful, it’s just fantastic!
People are clear and honest. It’s like we’re working in the same company.
We are very grateful for being your customer, I want to see a long term collaboration.

Qianying Liu, Siemens Energy

The time has come to sell your services through an online marketplace

62b€

service e-commerce revenues globally in 2021

2/3

of B2B service buyers prefer digital self-service

+24%

growth in the sale of services online

car rental marketplace
Car Rentals
software engineering services marketplace
Software Engineering
hospitality services marketplace
Hospitality
renovation services marketplace
Renovation services
legal services marketplace
Legal
facility management services marketplace
Facility management
health services marketplace
Health
Launch your marketplace

Second helps organizations aiming to sell services online with proven technology

Benefit from the entire feature scope required to successfully launch and operate a marketplace internationally. Capable of deep customization and easily integrated with third party systems, Second is the gateway to selling services online.

Business & strategy guides

Understanding marketplaces-page 1

[Whitepaper] All in about marketplaces: definitions, categorizations, concrete examples from the a16z Marketplace 100 index…

Marketplaces specifically connects sellers and buyers, either it is to meet a good need or a service one. Although defining a service can become a challenge, we came up with several definitions and a deep dive into the differences between a marketplace selling goods and a marketplace offering services.

[Whitepaper] Understand how marketplaces generate revenues and deep dive into all business models available in the market

The road to success of a winning marketplace is to go with the right business model. Identifying how to pick the right model to generate revenues can be tricky because of all the possibilities in the market. Find out the business model that fits your growth strategy and have a look into some successful marketplaces’ examples.