Is your sales funnel as full as it could be? With digital channels, businesses see a 55% increase in lead generation when they actively engage with their audience.

The world’s gone digital, and so have your customers’ expectations. By bringing your services online with scnd, you’re not just keeping up—you’re reaching out to new faces and places and turning clicks into connections.

Think bonding through calls is enough for your customers? Think again. Gartner warns if we don’t make our after-sales services digital, we could lose 10% of our customers.

Imagine a world where your after-sales service is not just a cost center but one of the main profit drivers. From being reactive, you’re proactive: you anticipate the needs of your customers and fulfill them, becoming an essential partner in your customer’s success.

How many of your customers are one-and-done? Increasing customer retention rates by just 5% boosts profits by 25% to 95%.

Immediate digital access to services is critical; without it, customers will turn to providers who can meet their needs instantly.

Is your website lost in Google limbo? 75% of users never scroll past the first five search results. An online platform for service offerings aligns with how customers search and helps you stay ahead in search rankings with the new generative search engine.

Ever had a service so good you couldn’t wait to tell someone about it? A superior customer experience can lift revenue by up to 15% and customer satisfaction by 20%.

Making customer interactions straightforward is our goal. scnd is designed for ease and quick access, allowing customers to effortlessly find and use the services they need.

Do you truly know what drives your customers’ decisions? Companies that utilize customer insights outperform peers by 85% in sales growth and more than 25% in gross margin.

Centralizing services, even those offered by partners, on your platform means direct access to the data you need. Understand customer behaviors, preferences, and how your products are used across different regions.

Are your service partners enhancing your brand or dragging it down? Companies that actively monitor and improve partner performance see a 35% increase in customer satisfaction.

Control over the end-customer relationship through a service platform means you oversee partner performance. By allowing customer and partner direct interactions and reviews, you ensure top-notch service quality.

Why should customers choose you over the competition? Brands that effectively differentiate themselves see an average market share increase of 15%.

Use technology to set your services apart and create a unique brand experience that your customers will remember.

Time is money. Is your MTTR generating customer satisfaction or customer tension?
Let’s be honest: the shorter the time it takes to address system breakdowns, the better. Across many industries, the ideal MTTR score is less than 5 hours.

Using scnd, customers can schedule and pay for services in scnds, saving time and generating satisfaction.